Privacy Policy

At Drexli Luxury Resort & Tourism, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Make a reservation or booking
• Create an account on our website
• Sign up for our newsletter
• Contact us with inquiries or feedback
• Participate in promotions or surveys

This information may include:

• Name, email address, and contact details
• Billing and payment information
• Travel preferences and special requests
• Identification information (passport details for international travelers)
• Guest preferences and feedback

Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device and usage patterns. This information may include:

• IP address and browser type
• Operating system
• Pages visited and time spent on our website
• Referring website or source
• Device information and identifiers

How We Use Your Information

We use the information we collect for various purposes, including to:

• Process and confirm your reservations
• Provide and personalize our services
• Communicate with you about your bookings or inquiries
• Send promotional offers and newsletters (if you've opted in)
• Improve our website and services
• Analyze usage patterns and trends
• Protect against fraudulent or unauthorized activity
• Comply with legal obligations

Disclosure of Your Information

We may share your personal information with:

• Service providers who perform services on our behalf
• Third-party vendors for payment processing
• Business partners for co-sponsored events or promotions (with your consent)
• Legal authorities when required by law or to protect our rights

We do not sell, rent, or trade your personal information to third parties for their marketing purposes without your explicit consent.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect information about your browsing activities. These technologies help us analyze website traffic, personalize content, and improve your experience.

You can control cookies through your browser settings. However, disabling cookies may limit your access to certain features of our website.

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Your Rights

Depending on your location, you may have rights regarding your personal information, including:

• Access to your personal information
• Correction of inaccurate or incomplete information
• Deletion of your personal information
• Restriction or objection to processing
• Data portability
• Withdrawal of consent